Josh Bersin Articles

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Yes, AI Is Really Impacting The Job Market. Here’s What To Do.

All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement.

Well going into 2026 the situation is ... Read more»

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Five Things We Didn’t Talk About Much In 2025: The Human Capital Agenda

In this podcast I reflect on five big things we didn’t talk about much this year, and each falling into the “Human Capital” agenda. We spent much of our year worrying about AI, agents, productivity, and jobs, largely putting the “Human Capital” agenda on the back burner.

While AI is certainly the defining technology of ... Read more»

The Collapse And Rebirth Of Online Learning And Professional Development

The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more»

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The Online Learning Market Is Collapsing, And It’s Good

This week Coursera announced the acquisition of Udemy, demonstrating the accelerating collapse of the 25-year old traditional online learning industry. As I explain in this podcast, this industry is not going away but it’s being quickly and radically transformed by AI.

The upside here is a new, highly personalized world of professional development ahead. While ... Read more»

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Kmart Australia’s Chief People Officer Tristram Gray Uses AI Assessment To Hire At Scale

Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications.

Tristram shares how the company uses Sapia.ai to create a mobile-first, simulation-based ... Read more»

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Arrogance vs. Humility In Business

Today I discuss the leadership theme of Arrogance vs. Humility. It’s a big topic and covers many parts of a company’s cycle of growth and variations in styles of leadership. Without judgement, I wanted to discuss the topic in this era of massive AI investment, huge bets on the future, and many ongoing layoffs. There ... Read more»

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The Airline Industry’s Rocketship Growth: IATA Navigates Future of Aviation Careers

This podcast is one I’ve been working on for months. Jane Hoskisson, Director of Talent, Learning, and Diversity for IATA (the world’s advocacy, support, and training provider for 300+ airlines). Jane is joined by Alina Aronberga, HR Aviation Leader (former SVP of HR for Air Baltic), who partnered with IATA and others in ... Read more»

Could Microsoft walk away with the corporate AI market?

Could Microsoft Walk Away With The Corporate AI Market?

I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats.

Before I explain ... Read more»

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AI Economics: Why Prices Are Going Up And The Big Shakeout Ahead

This week I discuss AI economics and explain the details behind the AI “Bubble” we read about.

Where is all this money for data centers coming from and where is it going? What are the business and economic risks of all this hyper-investment? Which vendors are likely to survive? And what’s going to happen to ... Read more»

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From Assistants to Agents to SuperAgents: Where AI Is Going Next

In this podcast I discuss the evolution of AI in the enterprise and how we shift from a focus on individual productivity to a focus on multi-functional Superagents. In HR, where I focus, the idea of Superagents lets us rethink our HR practices from the ground up and vastly simplify the way our company works. ... Read more»