Josh Bersin Articles

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What’s Wrong With The Recruiting Department?

In this podcast I discuss the urgent need to better automate, upskill, and integrate recruiting. CEOs believe recruiting is the third “most time-wasting” process in their companies (after emails and meetings), yet it’s more important than ever. This year companies need to really rethink and transform this function, and this podcast explains the issue. And ... Read more»

Why Do Companies Hire Too Many People?

This week we witnessed one of the most amazing business stories in years. Meta announced a 22% reduction in headcount coupled with a 25% increase in revenue, resulting in a net income of $14 Billion, up 203% from the year before. This means Meta, a $160+ billion company, is generating 35% net profit after ... Read more»

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Why Does Netflix Outperform? They are a “Dynamic Organization.” Here’s What We’ve Learned.

In this podcast I discuss our Dynamic Organization research and how this new way of running a company is rapidly growing around the world. As the title points out, Dynamic Organizations are 31X more effective at bringing innovations to market and far outperform their peers (Netflix is discussed in detail). But this is not as ... Read more»

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Our 15 Predictions for Work, Technology, and HR in 2024

In this podcast I tell the narrative for the 2024 predictions, and why labor shortages, productivity, and dynamic organization models will become core topics this year. I also discuss the new role of DEI, employee activation, labor unions, and what we can expect in the economy. The 15 predictions are all imperatives and our new ... Read more»

HR Predictions for 2024: The Global Search For Productivity

For the last two decades I’ve written about HR predictions, but this year is different. I see a year of shattering paradigms, changing every role in business. Not only will AI change every company and every job, but companies will embark on a relentless search for productivity.

Think about where we have been. Following ... Read more»

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Employee Activation: An Essential Big Idea For 2024

This week I introduce a big idea: Employee Activation. This idea, which comes from important work we’re doing with Medallia, shows you how to move “beyond engagement” to a whole new world of employee listening and action-taking based on feedback.

In the new world of labor shortages, high turnover, unions, and general employee stress, Employee ... Read more»

are DEI programs going away?

Are Diversity And Inclusion Programs Going Away?

Is DEI about to DIE?

Of the many changes we experienced in 2023, one of the most iconic was the US Supreme Court’s decision to strike down affirmative action in college admissions. And now, the resignation of Claudine Gay from Harvard, people are piling on.

Justice Thomas stated last summer:

“Many universities have for ... Read more»

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The Big Stories Of 2023 and What To Expect In 2024

In this podcast I walk through the big business and HR stories of 2023 and what they tell us for the year ahead.

2024 looks like a year with a strong economy, continued labor shortages, with employees continuing to take charge. And as you expect, AI will change everything.

And there’s one big story that ... Read more»

A Peek Under The Covers Of SAP SuccessFactors’ AI Strategy

This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand how AI does not “replace” an HCM platform, rather it “transforms it” in a very significant way. 

There are many “surfaces” for ... Read more»

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

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One Of The Secrets To Success In 2024 Is… Care

As I look back on the year and think about all the challenges we face in business, I’m reminded of the simple human formula of how we care for each other. This topic, that of “care,” is not something people talk about a lot at work. But in many ways it’s fundamental to business success. ... Read more»

AI Is Transforming Corporate Learning Even Faster Than I Expected

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»